Frequently Asked Questions
Where are you located?
We are located at 496 Kanoelehua, Hilo, Hawaii 96720.
We offer full refunds to customers who notifies us of cancellation at least 7 days prior to the start of the tour. No refunds will be granted for cancellations within 7 days of the tour date. Notice must be given to firstname.lastname@example.org
Approved refunds will only be given to customers cancelling 7 days prior to the start of the tour, severe weather that affects the safety of the tour, or if the ship cancels the port of call in Hilo, Hawaii.